Please note, now that the scheme bar date has passed, all references on this website to the scheme being open are no longer current.
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If you wish to contact us with any questions, or would like us to update your contact details, please do so by calling us on the freephone number 08000 83 43 93 (from outside the UK dial +44 1144 520 800). Lines are open between 9am and 5:30pm Monday to Friday.

Please ensure, if you have a letter from us, that you have it to hand or the reference number noted in the top right hand corner of the letter so we can better assist you.


If you would prefer to contact us by post, please send any correspondence to:

Scheme Processing Services Limited
PO Box 250
NR18 8DG

Please ensure you quote your reference number on all correspondence.